Shipping Policies

ALL SHIPPING IS FREE FOR ORDERS OVER $80.00**

**Please note this does not include orders to WA and New Zealand.

FREE Fast Shipping
FREE Delivery MINIMUM ORDER $80.00
We are offering free delivery on all orders over $80.00
Internet orders are dispatched daily, Monday to Friday.
Shipping is handled by Australia Post*. Here is an indication of shipping times:

Up to 7 Working days for all states not listed below.

TAS, SA, NT and WA = 8-10 working days

Longer over Christmas and Public holidays.

Orders to WA will cost $25.00 Orders to NZ will cost $40.00

Please check with the local post office if you have not received your goods. Often they are waiting there to be collected.

*Note: If you are not home when your goods arrive they will be left at the local post office, and the post office will notify you that your goods are waiting to be picked up. If you do not collect your goods and they are shipped back to us, you will recieve a refund on the goods, however, you will be charged for the shipping costs incurred.

* In the unlikely event that a package is lost or damaged in transit, Custom Luggage can not accept responsibility. For guaranteed delivery, a customer must request insurance of $10 per order.