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We dont not keep your
records. All transactions are
processed securely through the
ANZ bank                    


Privacy Statement Print E-mail

Your Personal Information
Custom Luggage, Stores and Internet is the owner of the information collected on this site. We will not sell or rent this information, nor will we share it in ways different from what is disclosed in this statement unless you consent.

Cookies and IP Addresses
Custom Luggage is firmly committed to customer privacy. We use your IP address simply to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use cookies to keep track of your shopping cart and for other purposes like personalizing the site. If you set your browser to reject cookies the site will not be able to recognize your cart, your account, or any personalization.

External Links
This site contains links to other Web sites. Custom Luggage is not responsible for the privacy practices or the content of such sites.

Address Information
Our site uses an order form for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the benefit of Custom Luggage to send information to customers about orders, about our company, to send promotional material. This information is also used for billing and to contact you when necessary.

Customer information is considered to be an asset of Custom Luggage, and as such may be transferred to another company as part of an acquisition of Custom Luggage.

You may opt out of receiving mailings; see the choice/opt-out section, below.

Contests
We run contests on our site in which we ask for contact information (typically an email address) and demographic information. We use this information to send promotional material about Custom Luggage products and services.

Newsletter
You may receive a newsletter from time to time outlining new products and information relating to what’s hot in the industry at the moment. If you do not want to receive such material you may unsubscribe from this service at any time.

Changes in Information
You may view or change your information at any time by going to My Account from our home page at www.luggagestore.com.au


Security Information

This Web site takes every precaution to protect our users' information.

When you send sensitive information (such as your credit card number) to us via our order form, that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with https:// instead of http://.

If you have any questions about security at our Web site, send an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Legal Disclaimer
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process served on our Web site.