100% Risk Free, Money Back Guarantee, No Questions Asked

With Custom Luggage, it's impossible to lose. We pride ourselves on your satisfaction. Our money back guarantee is designed to eliminate the incorrect assumption that there's a difference between purchasing luggage at a store and purchasing them online.

For all orders with Custom Luggage, we will refund you the full purchase price if the products are returned within 90 days from the invoice date.

That’s 3 Months to make sure you are happy. Your order is invoiced out on the day of despatch.

So, as you can see, it's risk free. We guarantee that you'll be satisfied with your Custom Luggage purchase and feel totally secure purchasing online.

We're not happy unless you're happy. Simple as that!

Note: If you are not home when your goods arrive they will be left at the local post office, and the post office will notify you that your goods are waiting to be picked up. If you do not collect your goods and they are shipped back to us, you will recieve a refund on the goods, however, you will be charged for the shipping.