About luggagestore.com.au

luggagestore.com.au is the online arm of a highly regarded luggage retailer founded in 1974. This enables us to offer the major discounts that are on offer online as well as backing that up with the knowledge and customer focus that you would expect for a long established specialized luggage retailer.

Our customer service team is available 7 days a week, to assist you with any luggage related questions whether you need assistance in choosing the correct piece product or to organise your current luggage to be repaired. They can be reached on 1300 851 423 or emailed at feedback@luggagestore.com.au

 

Why buy from luggagestore.com.au?

Our mission is to provide an excellent shopping experience for our customers every step of the way. Here are some of the main reasons we are confident you will become a lifelong shopper at luggagestore.com.au:

Cheapest Prices – We aim to always have the cheapest prices online, we comb the web continually to ensure that we stay ahead of the competitors in the discounts we offer. Should you find a cheaper price on a product please contact us

Top Quality – We sell only brand-new merchandise from the top manufacturers in the world, these brands include Samsonite, Blackwolf, Caribee, Antler Luggage, PacSafe, Eagle Creek, Paklite, Victorinox Luggage, Rimowa, Hedgren and Knomo. All the brands we sell carry a full manufacturer’s warranty. We stand behind the quality of every item on our site.

Choice - We have one of the largest selections of luggage and travel accessories on the internet. Our range features suitcases, backpacks, laptop bags, anti-theft travel bags, shoulder bags, business bags, iPad cases, packing cubes, travel adaptors and more. If you are looking for a specific item not listed on our website then please consider emailing us as we’d like the opportunity to source it for you.

Customer Service – Our dedicated customer service team are available Mon-Fri 9am – 5pm with an after hours skeleton staff. Our experienced team will be able be able to assist you in placing an order, checking your order or questions about products. We pride ourselves in our customer service and we have built an excellent reputation that we intend to maintain. Call us on 1300 851 423 or email us

Trust – We are the authorized repairers of many leading luggage brands including Samsonite, Antler and Rimowa, so in buying from us you are also buying from the same company that would assess and repair your luggage should that be necessary. These leading luggage brands trust us to be their representative in Australia because of our reputation, built up through years of professionalism and dedication to our customers.

100% Guarantee on Quality of Goods - No Questions – If you have received an item that you are not entirely happy with please return it to us and we will refund you immediately or if you prefer to exchange it for a different product we can assist you with your choice, this service is offered up to 90 days from date of purchase. See our returns policy for specific information.

Free Shipping* – We offer fast and efficient shipping on all orders over $80. Your delivery is tracked to ensure you can keep a check of its progress.  The freight companies we use are Australia Post and Hunter Express. Shipping information can be found here.